Staff Product Designer, Hospitality (all genders)

Hi there! Thanks for stopping by 👋

Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

We're looking for a Staff Product Designer to join our Hospitality product design team in Berlin. You'll design for products that tens of thousands of restaurants, cafés, and hospitality businesses rely on every single day to run their operations — where a confusing flow isn't an inconvenience, it's a queue at the door, a missed order, or a service team under pressure. Design at this scale is a different sport: every improvement lands with enormous reach, and every decision has to earn the trust of people whose livelihoods run through our software.

This is a role for a designer who finds the hard problems more interesting than the shiny ones: simplifying deeply established hospitality workflows without breaking what operators depend on, exploring what agentic experiences can make possible, and finding the right balance between automation, human judgment, and control. You'll help shape how AI can work alongside hospitality teams — not as a novelty, but as a trusted partner that helps them move faster and run better businesses.

Location: Berlin Metropolitan Area, working in a hybrid model alongside the team.

What you'll be doing:

Own end-to-end design for core Hospitality experiences — from problem framing through polished, shipped product — and be accountable for their quality and outcomes.

Design the next generation of agentic experiences: explore how AI can understand context, anticipate needs, take action, and help hospitality teams complete complex work with less effort.

Make complicated operations feel simple: distill dense, high-frequency workflows across the front and back of house into clear, fast, confidence-inspiring experiences.

Design for trust and control: make AI behavior understandable, provide meaningful ways to review and intervene, and ensure people remain confidently in charge of important decisions.

Ground decisions in evidence: drive your own research and testing with real hospitality operators and staff, so improvements are built on how people actually work, not assumptions.

Design with real-world constraints as creative fuel — partnering closely with engineering and product to