Stage - Support IT (Janvier 2027)
Job Description & Overview
Explore your future careerÂ
As an IT Support intern at Malt, you will work hand-in-hand with your manager to support a high-growth European scale-up. You act as real support for your manager in his daily actions thanks to real teamwork while becoming autonomous. You will act as a bridge between technical IT support and employee experience.Â
At the same time, you will be able to invest in internal projects thanks to your proactive mindset.
Key responsibilities
International Tech Support (Level 1 & 2): Dive into the heart of our European operations. You will support Malters across France, the UK, Spain, Germany, and Benelux, mastering SIIT to turn technical hurdles into seamless workflows.
The Automation Architect: Kill manual work. You will learn to automate the onboarding/offboarding lifecycle, transforming repetitive admin into a streamlined, "set-and-forget" digital engine.
Hardware Masterclass: Manage a premium fleet of Macs (M5). Youâll lead configuration, deployment, and preventive maintenance using professional MDM tools to keep our hybrid workforce performing at 100%.
Global Asset Strategy: Own the business side of IT. Youâll maintain an accurate global inventory, ensuring our hardware investments are tracked and optimized.
Building the "Company Brain": Scale our collective intelligence. Youâll optimize internal procedures and build out our Knowledge Base (tutorials, FAQs, and security guides) to empower every Malter.
Mission-Critical Projects: Donât just support, innovate. You will contribute to continuous improvement projects, developing internal productivity tools that directly impact our remote sites and offices
About you
The Digital Investigator: You might not have every answer yet, but you know exactly where to